Brand Overview
Fair Go Casino is an Australian-owned online casino brand established in 2017. It operates under a license issued by Curacao eGaming and is powered by Realtime Gaming (RTG), one of the most reputable software providers in the industry.
As an Australia-focused online casino, Fair Go has Fair Go Casino Australia optimized its website for players from Down Under, offering local payment methods and support through live chat and phone. However, it also welcomes international players, catering to their needs with a range of languages and currencies supported.
Registration
To begin playing at Fair Go Casino, one must first create an account by clicking the "Join Now" button on its website’s top right corner or by logging in if you have already registered previously. The registration process involves filling out a straightforward form that requests basic personal details such as:
- Full name
- Date of birth (to verify age)
- Email address
- Phone number (optional)
- Postal address (for verification purposes)
The site also requires users to agree to its terms and conditions, providing consent for marketing communications.
Account Features
Upon successful registration, your new account is assigned a username and password. You can log in at any time using these credentials or by selecting the "Remember Me" option to avoid having to re-enter them on subsequent visits.
Your Fair Go Casino account features are extensive:
- Multiple deposit methods
- Live chat support (available 24/7)
- Phone support for Australian players only
- Comprehensive banking details section
- Gaming history and statistics
- Deposit limits
- Self-exclusion option
Bonuses
Fair Go Casino offers a variety of promotional campaigns to enhance the player experience. Here are some examples:
- Welcome Bonus : Fair Go provides new depositors with an instant 100% match bonus up to $200 (not applicable for Skrill and Neteller). Additional terms apply.
- Weekend Bonus : This offer rewards players with a 150% deposit match on all deposits made between Friday at 7 PM UTC until Sunday at 11:59 PM UTC, limited to $200. Specific rules are in place for each bonus category.
Payments
To facilitate transactions, Fair Go Casino has integrated several secure payment methods:
- Bank Transfers : Direct bank transfers from major Australian banks such as ANZ, NAB, and Westpac.
- Credit/Debit Cards : Visa and Mastercard accepted with varying minimum deposit limits (e.g., $20 for VISA).
- E-Wallets : Skrill and Neteller enable seamless deposits without incurring additional charges.
Withdrawals are processed through these same channels. Depending on the chosen method, it may take anywhere from a few hours to several days before funds become accessible again in your bank account or e-wallet.
Games
The Fair Go Casino library boasts an impressive portfolio of over 200 Realtime Gaming-developed slot machines and classic table games:
- Slot Machines : Multiple themes, bonuses, paylines (up to 50), jackpot games like Aztec’s Millions with progressive pools exceeding AU$1M.
- Table Games : Classic variations such as Blackjack Classic, American Roulette European, Craps Single Deck Baccarat.
- Specialty : Video Poker varieties and other entertainment options.
Each title features detailed gameplay instructions, so you can quickly learn the rules of each game. Additionally, filters allow users to categorize games by type or popularity for faster access.
Categories
Game types are categorized as follows:
- Slots (including progressive slots)
- Table Games
- Specialty Games
This clear organization facilitates easy navigation between popular genres and provides a seamless gaming experience.
Providers
Fair Go Casino relies exclusively on Realtime Gaming’s software solutions, leveraging their expertise to deliver an engaging, fair online casino environment. RTG ensures the integrity of all offered games through rigorous testing for fairness and randomness.
Mobile Version
For players with limited access or prefer mobile gaming on-the-go:
- Fair Go supports various handheld devices using HTML5 technology.
- Many slot machines are fully optimized, providing seamless gameplay despite smaller screen sizes.
Security & License
To safeguard sensitive data, Fair Go Casino employs top-tier SSL encryption from Comodo (128-bit key).
The brand also operates under license 131878, issued by the Government of Curacao. The regulatory framework guarantees adherence to industry standards for responsible gaming practices and protection of customer funds.
Support
Customer assistance is provided through:
- Live Chat : Immediate support via live chat available around-the-clock in English (local time: Monday-Sunday).
- Phone Support : Telephone assistance, exclusive to Australian players during business hours.
- Email Contact Form : Comprehensive details submission for various inquiries or requests (general email address also listed).
User Experience
Fair Go Casino presents itself as a clean and intuitive interface with easy-to-use functionality. Design features:
- Large logo prominence at top left of the page
- Prominent welcome message upon entry
However, navigation menus could benefit from clearer categorization or more intuitive grouping to facilitate game discovery.
Performance
With the growing reliance on digital infrastructure, fair loading times are crucial for an enjoyable gaming experience. Fair Go Casino delivers strong performance:
- Page load is relatively fast (less than 2 seconds), ensuring immediate access.
- Games initiate without noticeable delay after page completion; however, slots with more graphics-heavy setups might incur slight lag during gameplay.
Final Analysis
Fair Go Casino sets itself apart by combining a compelling welcome bonus scheme and extensive real-money gaming content from a respected provider in RTG. Despite minor interface adjustments to aid user discovery of game categories, overall accessibility is commendable for new players and veterans alike.
Upon consideration of Fair Go’s key features: security measures, banking options, customer support responsiveness (available across various channels), diverse and entertaining library offered by RTG (consistent quality throughout games portfolio).
While potential areas of improvement are identified (more intuitive groupings in game categorization or responsive UI adaptation for wider device compatibility) the core characteristics inherent to this Australian-focused brand contribute positively toward creating an authentic entertainment platform that strives towards catering fully-rounded gaming experiences tailored specifically toward its primary clientele, offering a broad yet streamlined navigation which enables relatively rapid and satisfying discovery of available content.